Bottom Line: NOT RETURNING. 0/10.
Bought a groupon for korean wave perm + loreal hair spa + cut. I saw a few reviews online and it seemed decent so I decided to give it a shot. Urgh, worst mistake ever.
Called them up to ask if I could schedule an appointment in the afternoon and was told the only free slot today was at 1.30pm. So I decided to take it. (WHY did i do that?!!) When I arrived, the salon was completely empty, and also remained completely empty throughout the 2-3 hours that I was there. It’s pretty much a “home” salon run by the hairdresser (man) and his assistant/receptionist (woman) ->who couldnt seem to speak any language? She basically just grunted to me throughout the couple of hours. Although she did offer me water when i arrived and handed me some magazines.
My haircut took about 5 mins with the man snipping of my ends while barely looking. I think it was the most nervous I’d ever been, while having a haircut. I was so worried that it would turn out a disaster. I guess the actual hair cut turned out “okay”, it was shorter than I would like and there was absolutely nothing done to the shape but at least it didn’t turn out horrendous?
The woman went to wash my hair after that. Urgh, water was cold, no massage whatsoever, shampoo smelt nice but not sure if they even used conditioner. As the woman wrapped my hair in a tiny dirty towel after that, it dropped almost immediately after I stood up and water started trailing down the top of my dress.
At this point, the man then asked if I wanted to top up to do a proper digital perm as he said this would end up having a result that was nicer and softer. Apparently what was included in the groupon was just a “lotion curl”. I’ve never done any perm whatsoever before so had no clue what the difference was. But as I was feeling so nervous at this stage I opted just for the regular version that was included in the groupon. Honestly I was so tempted to just forgo everything else and leave at that juncture (And now I really wish I had, sigh). The man asked if I wanted to top up for a treatment as my ends were dry and I declined that.
The woman then proceeded to wrap my hair in some sort of wax paper looking thing and a curl holder. She did about 8 of those I think. Then used a really strong smelling liquid to spray my hair/wrapped curls. Ended just sitting like this for about an hour. After an hour they came to check on the curls and unwrapped one but I suppose there was no result so the man told her to leave it on for longer. After about another 20 mins or so she finally took it off and took me to wash my hair. After that she sprayed another liquid on my hair left it on for about 20 mins and then went to wash off again followed by the supposed spa treatment which essentially amounted to leaving some sort of cram/serum in my hair for 15 mins while I lay on the washing chair.
After that was over, I watched in trepidation as the curl holders came off and they started blow drying my hair. No brushes or anything used, just their hands with no technique whatsoever, akin to the way I blow dry my hair at home. Lol.
Well, the end result was that honestly there was barely any curl. I even left the salon with slightly damp hair (I suspect because if they had blown it dry there wouldn’t be any curl at all). By the time I reached home my curls had pretty much gone and left frizzy ugly hair in its place. I frantically jumped in the shower to in the hopes of removing whatever chemical was used and dumped a handful of anti-frizzing serum to my hair before using my straighter to straighten it. Seemed slightly better after that so fingers crossed that there’s no permanent damage.
I’ll update with some pictures when i have time to load them.
Anyway, apart from all that. What instigated me to jump on my computer and hurriedly dash out this post is because I realized that money MAY have been taken from my wallet at the salon. Please note that I wrote, MAY. I am not sure of this, because I do not remember exactly how much i brought into the place, but I thought I had about $450-$500 in my wallet. And when I checked when i got home I only had about $300 left. URGHH. I suppose it was my own carelessness as well. Left my bag on the chair next to mine while I went to get my hair washed. My bag is the small tote kind where there is no zip unfortunately and my wallet can be easily seen. Urgh, I kept having a sick feeling about this while I was lying on the chair but didnt know how to ask without being rude. Stupid stupid me. Hopefully this is not true and I really just had less money in my wallet to begin with.
Tried to call them when I got home and realized this, but nobody picked up the phone. Oh wells, what would I have said anyway – “Did anyone take money from my wallet?” Uhh, i dont think someone who would have taken money would say that they did so its a fruitless question.
I feel so drained that I dont even know what to do about this. Whats the point of calling them to confront / argue with them when firstly I have no proof whatsoever nor am I even sure that anything was taken as I could have been mistaken about the money. (I really really hope so, its a sick feeling thinking that someone has stolen from you). Anyway, just going to take this as a lesson learnt to be more careful next time. 😦 But I really hope this helps anyone looking for reviews on Le Parlor (bought via Singapore groupon).